1jcom takes your privacy seriously. This Policy explains precisely what personal data we collect, how we use it, who we share it with, and the rights you hold over your information. Please read it carefully before registering.
These cards summarise key privacy commitments. They do not replace the full Policy — please read the complete document below before registering.
Your personal data is stored on encrypted servers. Access is restricted to authorised personnel only, under strict confidentiality obligations.
1jcom does not sell your personal data to third parties. Data is shared only where operationally necessary or required by applicable law.
You may request access, correction, erasure, or portability of your data at any time by contacting our support team.
We use cookies to improve your experience and analyse Platform usage. You can manage your cookie preferences at any time through your browser settings.
We do not keep your data longer than necessary. Retention periods are defined by regulatory requirements and set out in this Policy.
All data transmitted between your device and the 1jcom Platform is protected using TLS/SSL encryption to prevent interception.
This Privacy Policy ("Policy") describes how 1jcom ("Platform", "Operator", "we", "us", "our"), the entity operating the website at https://1jcom.cam, collects, processes, stores, discloses, and protects personal data provided by or relating to users ("Player", "User", "you") of the Platform.
1jcom is an English-language online sports betting and live casino platform designed for adult users. This Policy applies to all personal data processed in connection with your registration, account management, betting activity, payment transactions, and any interaction with our customer support team.
In this Policy, the following terms carry the meanings set out below unless the context requires otherwise:
For the purposes of this Policy, 1jcom acts as the Data Controller in respect of Personal Data collected through the Platform. As Data Controller, we determine the purposes for which your Personal Data is collected and the means by which it is Processed.
Where we engage third-party service providers — including payment processors, analytics providers, and KYC verification partners — those entities act as Data Processors under written data-processing agreements that require them to handle your data in accordance with this Policy and applicable data-protection law.
We collect Personal Data in three principal ways: (a) information you provide directly, (b) data generated automatically by your use of the Platform, and (c) data received from third parties such as KYC providers or payment processors. The categories of data collected include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC/passport number | You / KYC provider |
| Contact Data | Email address, phone number, city of residence | You |
| Financial Data | Payment method details, transaction history, PKR balances | You / Payment processor |
| KYC Documentation | Proof of identity, proof of address, source-of-funds evidence | You / KYC provider |
| Usage Data | Pages visited, bets placed, session duration, device type | Automated / Platform |
| Technical Data | IP address, browser type, operating system, cookies | Automated / Platform |
| Communications Data | Support chat transcripts, email correspondence | You |
| Preference Data | Language settings, responsible-gambling limit preferences | You / Platform |
We use your Personal Data for the following purposes:
We process your Personal Data on one or more of the following legal bases, depending on the nature of the processing activity:
1jcom does not sell your Personal Data to third parties. We may share your Personal Data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data-processing agreements:
The Platform is operated by an entity outside Pakistan. By registering an Account, you acknowledge that your Personal Data will be transferred to, stored in, and processed in countries outside Pakistan, which may not have data-protection laws equivalent to those applicable in your jurisdiction.
Where Personal Data is transferred internationally, we implement appropriate safeguards — including contractual data-processing agreements incorporating standard contractual clauses — to ensure that your data receives an adequate level of protection regardless of where it is processed.
We retain your Personal Data for no longer than is necessary for the purposes for which it was collected, subject to our legal and regulatory obligations. In general:
Following the expiry of applicable retention periods, Personal Data is securely deleted or anonymised in accordance with our internal data-disposal procedures.
Subject to the legal basis on which we process your Personal Data and any applicable exemptions, you may hold the following rights:
Right of Access: Request a copy of the Personal Data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete Personal Data.
Right to Erasure: Request deletion of your Personal Data where we have no compelling reason to continue processing it.
Right to Restrict Processing: Request that we limit how we use your Personal Data in certain circumstances.
Right to Data Portability: Receive your Personal Data in a structured, machine-readable format for transfer to another service.
Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Withdraw consent for processing activities that rely on your consent, without affecting prior lawful processing.
To exercise any of these rights, contact our support team at [email protected] (plain text — not a clickable link). We will respond within thirty (30) days of receiving your verified request. We may need to verify your identity before processing your request.
Please note that some rights are subject to exemptions — for example, we may not be able to erase data that we are legally required to retain for AML or regulatory purposes.
1jcom uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and improve the user experience. Cookies we use fall into the following categories:
You may manage or disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Your browser's help documentation explains how to manage cookie preferences for your specific browser.
We implement a range of technical and organisational security measures to protect your Personal Data against unauthorised access, loss, alteration, or disclosure. These measures include:
The 1jcom Platform is strictly intended for adults aged 18 years and above — or the higher minimum age required by the Operator's licensing jurisdiction. We do not knowingly collect Personal Data from persons under the age of 18.
If we become aware that Personal Data has been collected from a person under the minimum age, we will take immediate steps to delete that data and close the associated Account. If you believe that a minor has registered on the Platform, please contact us at [email protected].
The Platform may contain references to or integrations with third-party services (such as payment processors or game content providers). This Policy applies only to Personal Data processed by 1jcom as Data Controller. We are not responsible for the privacy practices of third-party services.
Players should review the privacy notices of any third-party service they interact with through the Platform, including payment providers such as those used to process PKR deposits and withdrawals.
We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our data-processing practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this document will be revised when material changes are made.
Where changes are material, we will use reasonable efforts to notify registered Players via the Platform or by email to the address on record. Your continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Policy. If you do not accept the revised Policy, you must close your Account and cease using the Platform.
For privacy-related queries, subject access requests, data rectification requests, or complaints regarding this Policy, please contact the 1jcom privacy team:
For responsible-gambling concerns, please visit our Responsible Gambling page. For Platform usage terms, please refer to our Terms & Conditions.
Now that you understand how 1jcom handles your data, feel confident exploring our cricket, PSL, ICC, football, and live casino markets — all with PKR display and English-language support.
18+ only. Gambling involves risk. Local laws may restrict gambling. Please play responsibly.